Stationery FAQs


 

Simply choose one of our collections and decide upon the quantity of each product you would like to order. Then, either send us a message via email, phone or facebook and let us know the relevant details for your wedding e.g time, date location, names of bride and groom etc, and also let us know your  chosen colour scheme for your invites. We will then send you a PDF file allowing you to view your invites as digital proofs. You are free to change/amend any wording / fonts/ layout etc on your digital proofs – simply let us know and we’ll amend for you.

Pre-printed sample packs of our stationery are available on request for you to view the quality of our products. Our sample packs also contain a table of colour swatches to make choosing your colour scheme easier. We regret that we cannot send out personalised samples. Simply get in touch and we’ll get a sample pack in the post to you within 3 days of your request.

We can change any of our own designs to any colour scheme /wording/ font style of your choice free of charge. If you would like us to create something bepoke for your big day, then please contact us- we may be able to assist. Please note a design fee of £25 applies on all bespoke orders.

We advise that you try and order all necessary products at the same time, as re-printing only a couple of invites off at a later date will incur a higher fee as there are minimum quantities involved with printing. A starting price of £15 applies to each product ordered and ordering ‘extra’ at a later date will also incur this fee  plus more postage + packing fees. We advise that wherever possible to order all the stationery that you require at the same time, and as a guide, advise ordering an invitation for each household and then an extra 15-20% for any declines/extra guests you may wish to add later. It’s also nice to keep at least one invitation as a keepsake for yourselves.

Everything! The most important parts are date, time and location, but things like spelling of names of bride and groom also need to be checked. Please note that once you have approved the final draft, we are not responsible for any spelling errors or typos once your invites have gone to print.

We’ll do our best to get your stationery to you as quickly as possible, but please allow a standard turnaround time of 3-4 weeks for printing and posting of your order, once you have approved your proofs. An e mail will be sent to you once your order is ready to be dispatched.

Our prices don’t include postage and packing and this is mainly because we allow you as a customer to choose the best delivery option for you. We send all our stationery out as recorded delivery parcels via Royal Mail / Parcelforce (either as small parcels under 2kg) which incur a charge of £6.00, or large parcels  (over 2kg) which incur a charge of £9. You may also add the extra option of having a fully tracked order on your parcel. Please contact us should you require this option and we’ll quote you a price. An e mail will be sent to you prior to your order being dispatched should you need to make arrangements to sign for your stationery. For purchase of individual items such as bridesmaid cards/ bestman cards etc, our standard postage and packing fee is £1.85. An invoice of all items purchased will be sent to you for your records.

Yes, of course. We accept that you may require invites / stationery in both languages and can produce bilingual invites/RSVPs etc if necessary. Should you wish to order Welsh stationery separately to your English stationery then we have a minimum £10 fee on each product required.

Please note a 20% deposit is required prior to us sending your order to print. Full payment is then required prior to despatching your order. Our preferred payment method is via bank transfer, as all monies are fully traceable for your peace of mind. We will inform you of our relevant bank details once your order has been placed.

 


Please contact us if you any have further questions. We will do our best to assist.